Hotel PM is preventative maintenance software designed specifically for the hospitality industry. Whether you are responsible for a large hotel, a small inn, or multiple facilities, Hotel PM provides the tool you need to keep your maintenance needs up-to-date. Preventative maintenance is scheduled for equipment and rooms. This includes not only guest rooms, but meeting rooms and public areas. In addition the system tracks unscheduled maintenance requests (Work Orders.) The program provides a comprehensive reporting system.
Begin by installing the Hotel PM program on your computer. Basic instructions and guidelines can be found in the Installation section of this guide. This section also includes hardware and software requirements for the program. A quick review of this section will answer many of your installation questions and minimize the time required to install the system.
Once the program has been installed you will need to setup the database for your hotel. The Getting Started section of the guide will assist you with this process. This step is essential to the effective operation of the Hotel PM system. Please take the time to read through and familiarize yourself with the information required by the database. The program supports a number of customizable preference and default values. For consistency it best to set these before you begin scheduling and tracking maintenance.
Beginning with version 2.0 the Hotel PM program has been modified to work in concert with the on-line Asset Track system developed by Computer Ingenuity Associates. The Asset Track system provides a convenient method for entering and tracking equipment across a family of hotels. Equipment information entered in the Asset Track system is used to generate the equipment portion of the Hotel PM database. The concept of a group of related hotels has facilitated the development of common maintenance tasks; which can be included in the Hotel PM database.
Also introduced with version 2.0 is the Room Setup Wizard ; which greatly simplifies the data entry process for hotel room information. Standard guest rooms, meeting rooms and public spaces can be generated quickly. Once the maintenance process is in place data for individual rooms can be customized as time permits.
A large portion of this guide is dedicated to detailed descriptions of each Command in the system. Organized by commands found in the Menu Bar this section serves as the reference guide for Hotel PM. It is not intended to be read from front to back, but rather one command at a time has the need for that command arises.